Privacy Policy Shifaq
Here is the updated Privacy Policy. I have integrated a dedicated section explicitly stating that ShifaQ does not store, process, or maintain any medical records, clinical data, or health histories, keeping you entirely clear of complex health-data compliance overhead.
I also updated Section 5 to link your account deletion right to the Google Form process we just set up, ensuring your policy matches the live flow that Google Play Console auditors will look for.
Privacy Policy for ShifaQ
Last Updated: May 19, 2026
ShifaQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (ShifaQ).
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Information We Collect
To provide a streamlined doctor appointment booking experience, we collect only the minimum required personal information:
Personal Data
Account Information: Mobile phone number used for secure SMS OTP (One-Time Password) authentication.
Profile & Dependent Information: Name, age, and gender for primary users and any added family members/dependents. This data is used strictly to book appointments under the correct patient profile.
Technical Data
Basic device telemetry required for application performance tracking, crash logging, and security verification.
2. Strict Exclusion of Clinical & Health Records
⚠️ Important Disclaimer: ShifaQ is strictly an appointment scheduling and booking coordination platform.
No Electronic Health Records (EHR): We do not collect, store, or process medical histories, prescriptions, lab results, clinical diagnoses, or any other forms of protected health information (PHI).
No Consultation Logging: Any medical advice, treatment, or clinical documentation occurs directly between you and your healthcare provider outside of the ShifaQ platform.
3. How We Use Your Information
We use the collected information solely to operate the application's appointment booking engine:
To authenticate your account securely via OTP.
To schedule, display, and manage medical appointment slots for you and your dependents.
To transmit the necessary profile names to your chosen medical professionals or clinics to secure your booking.
4. Data Storage and Privacy Safeguards
Data Minimization: We only collect what is absolutely necessary to schedule your visits. We do not track location in the background or access device storage.
Security Practices: We implement industry-standard encryption protocols to safeguard your personal profile information and booking timestamps from unauthorized access.
No Third-Party Data Sharing: We do not sell, trade, or share your personal data or family profiles with third-party advertisers, insurance providers, or data brokers.
5. Family and Dependents Privacy
ShifaQ allows primary users to manage appointment schedules for family members (such as children or dependents). The primary account holder assumes responsibility for entering accurate profile details for their dependents. This data is protected under the same strict security standards outlined in this policy.
6. Data Deletion and Your Rights
You retain full ownership of your data. You have the right to:
Access, update, or modify your personal and family profiles directly within the app.
Request the permanent deletion of your account, dependent profiles, and associated booking schedules from our active servers.
To submit a formal deletion request, you may use our public
7. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, please reach out to us:
Email: cura.dev03@gmail.com
Application: ShifaQ Doctor Appointment Booking App
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